4.9 Ratings on Google

Rooted in the Community. Trusted in Every Home.

Emergency Plumber in Greensboro, NC

4.9 Ratings on Google

Family-Owned

& Operated

Honest

Estimates Upfront

Done Right

The First Time

30+ Years Combined

Industry Experience

24/7

Available

Contact Us

Water doesn’t wait for business hours, and neither do we. When a pipe bursts behind a wall in an older Fisher Park home or a water heater starts leaking onto the garage floor at midnight, Porchlight Plumbing is the call Greensboro homeowners make. We’ve spent over 30 years working on houses across the Triad, from historic properties near downtown to newer builds off Lawndale Drive, and we know how quickly a small problem turns into a big one.

We’re a locally owned, family-run business, not a national chain with a call center. When you call, a real person right here in Greensboro picks up the phone, and a real plumber shows up ready to work. We treat every home like it’s our own, which means clear communication, honest pricing, and a plumber who explains exactly what’s happening before any tools come out. Whether it’s 2 in the afternoon or 2 in the morning, we make it right, we make it local, we make it Porchlight Plumbing.

Our Services

What Your Neighbors Are Saying About Us

Valerie J.
★★★★★
I had a great experience with this company. The office assistant was very attentive and listened to my problem. She contacted me several times to keep me updated on the plan. Their staff showed up the same day and worked diligently until they fixed the problem. They were knowledgeable and their work was organized and neat. The prices were very reasonable. The only thing I have left to say is Chris and Reese are my new best friends. I highly recommend this company.
Daisy V.
★★★★★
Stellar customer service that was very quick to service my repair. They were able to send out a service technician to check the issue the same day I called, then came back early the next morning to get started. Roger was very pleasant, answered any questions I had, and quickly got the job done within 2 hours. I highly recommend this company for any plumbing issues you have and will definitely be using them again in the future. If I could give 6 stars, I would.
Kirby G.
★★★★★
Reece was great to work with. We had a difficult situation where our plumbing was damaged by a tenant and we needed permits and inspections done on the property and he showed up and quickly got us an estimate, worked with us to nail down the scope of work and then completed the job professionally and in a timely manner. The young lady in the office also did a great job coordinating the schedule. They did an amazing job. We have another project we’re starting with them soon. If you need a licensed plumber I highly recommend them. Thank you guys!!
Travis S.
★★★★★
Very uneventful in a very good way. There were no surprises or unknowns. The company communicated very well, I knew what to expect and when to expect them. Reece showed up on time and checked over the job. He gave us a quote right away which was very fair. We agreed, he did the work, and certainly made our kitchen area much better than when he started. He even did a few other small fixes to make things work smooth all around. He was quick and very clean as well as friendly while he was working. I would easily recommend Porchlight Plumbing.
Franchis C.
★★★★★
I highly recommend Reece Koutnik with Porchlight Plumbing! I recently had a leak at my home, and Reece quickly diagnosed the cause instead of trying to sell me unnecessary repairs. He explained the problem clearly, completed the work professionally, and charged me a fair and honest price. It's not always easy to find contractors who combine technical expertise with integrity, but Reece demonstrated both. I truly appreciated his honesty, professionalism, and the peace of mind he provided throughout the process.
Jonathan P.
★★★★★
We called early Monday morning letting them know that we had a water emergency and no water as running to our house. They responded promptly and had Roger out in a very short period of time. Roger worked relentlessly and with perfect professionalism until our problem was fixed and we were in a better state than before the emergency. We appreciate Porchlight Plumbing more than anything and Roger was a true gift. Thank you Roger for working non-stop and thank you Porchlight Plumbing for helping us connect with him!

How to Tell If You Have a Real Plumbing Emergency

Not every drip or clog needs a middle-of-the-night phone call, but some problems can’t wait until morning. A slow leak under a sink might hold until regular business hours, while water pouring from a ceiling or a sewer backup spreading across your floor needs attention right away. Here’s what tells you it’s time to call for emergency help.

  • Water pooling where it shouldn’t be
  • No water coming from any tap
  • Sewage is backing up into the drains
  • The water heater is making popping or hissing sounds
  • Ceiling stains that are spreading fast
  • Sudden spike in your water bill
  • Gas smell near a water heater or line

If you’re ever unsure whether your situation qualifies, call us anyway. We’d rather talk you through it and confirm your home is safe than have you wait out a problem that’s getting worse by the hour.

Emergency Plumbing Problems We Fix in Greensboro Homes

Greensboro’s mix of housing stock means we see everything from aging galvanized pipes in older neighborhoods to modern PEX systems in newer subdivisions off Battleground Avenue and beyond. Whatever the age or layout of your home, our trucks are stocked to handle it fast. These are the calls we get most often.

  • Burst or frozen pipes
  • Water heater leaks and failures
  • Overflowing or backed-up toilets
  • Sump pump failure during heavy rain
  • Sewer line backups
  • Slab leaks under the flooring
  • Broken shut-off valves

Some of these emergencies occur more often in certain seasons. Frozen pipes tend to spike during the occasional hard freeze that catches older homes off guard, while sump pump failures most often occur during the heavy spring and summer storms that roll through the Piedmont. Knowing what’s common in our area helps us diagnose problems quickly once we’re on site.

What Our Emergency Plumbing Team Handles Day and Night

When you call Porchlight Plumbing, you’re reaching a plumber who lives in the same humidity and clay soil conditions that affect your home. Greensboro’s heavy summer humidity puts extra strain on water heaters. It can accelerate corrosion in older copper and galvanized pipes, while winter cold snaps put pipes at risk of freezing, especially in homes built before modern insulation standards became common. We factor all of that into every emergency visit, not just the immediate leak in front of us.

Our vans carry the parts and tools needed to make most repairs on the first trip, whether that means replacing a section of corroded pipe in a decades-old Sunset Hills home or resetting a sump pump before a Piedmont thunderstorm floods a crawl space. We diagnose the full problem before we start working, explain what we find in plain language, and walk you through the repair before any work begins.

There’s no guesswork and no upselling with our team. If a repair is straightforward, we’ll tell you that. If a bigger issue is developing, such as an aging sewer line or a water heater nearing the end of its life, we’ll explain what we’re seeing and your options without pressuring you into a decision on the spot. Our goal on every emergency call is the same: stop the damage, fix the problem, and leave your home working the way it should.

Why Greensboro Homeowners Call Porchlight Plumbing First

We’re not a call center dispatching strangers to your door. We’re neighbors who’ve been fixing Triad homes for three decades, and that shows in the way we handle every emergency call.

  • Real person answers every call.
  • Licensed, trained local plumbers
  • Upfront pricing before work starts
  • Fast response across Greensboro
  • Family-owned for over 30 years
  • No hidden fees or surprise charges

That local experience matters when the problem in front of us is tied to something specific to our area, like clay soil shifting around a sewer line or humidity wearing down a water heater faster than it should. We’ve seen it before, and we know how to fix it for good, not just patch it until the next emergency call.

FAQs

How fast can you get to my home in an emergency?

We prioritize emergency calls and aim to reach Greensboro homes as quickly as possible, often within the same hour, depending on your location and the time of day.

We’re upfront about all pricing before any work begins, so you’ll always know the cost before we start, no matter the time of day.

Shut off your main water valve if you can safely locate it, and move any valuables away from the affected area until we arrive.

Yes. Greensboro’s humid summers place extra stress on water heaters and can accelerate corrosion in older piping materials, which we check for during every emergency visit.

Absolutely. Many Greensboro neighborhoods have homes with older galvanized or cast-iron piping, and our team has extensive experience diagnosing and repairing these systems.

Need help fast? Call Porchlight Plumbing—your go-to Greensboro neighbors for trustworthy, fast emergency plumbing repairs. Let’s fix it together.

Apply Now